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Thank you for purchasing my extension. If you have any questions that are beyond the scope of this help file, please feel free to email via my user page contact form here. Thanks so much!

Created: 20/02/2016 | By: Magenest | Email: [email protected]

 

Table of Contents

 

Introduction

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Magento 2 Vtiger CRM Integration synchronizes data automatically between your Magento 2 site and Vtiger CRM. 

Extension's page: http://store.magenest.com/magento-2-vtiger-integration.html

Features

  • Allows synchronizing and updating Customers from Magento 2 store into Vtiger CRM Leads, Organizations, Contacts.
  • Allows synchronizing Orders from Magento 2 store into Vtiger CRM Sales Orders.
  • Allows synchronizing Invoices from Magento 2 store into Vtiger CRM Invoices.
  • Allows synchronizing and updating Products from Magento 2 store into Vtiger CRM Products.
  • Allows admins define the mapping fields in backend with ease.
  • Mapping manually between Magento 2 attributes and Vtiger CRM custom fields.

System Requirements

Compatible with Vtiger CRM: 5.1*, 5.2.*, 5.3.*, 5.4.*, 6.0.*, 6.1.*, 6.2.*, 6.3.*, 6.4.*

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Installation

Here we will guide you through the installation process of our extension. First off, open FileZilla, log in to your host as follows:

 

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In the above example we switched the local site to the extension directory, and the remote site to the code directory. Now on the remote site window, inside app/code directory, create a folder named Magenest and go inside it. Now on your local site window, right click on Wrapper extension and click Upload. The extension will be uploaded onto your host in a few minutes.

The second method will require you to compress the extension into .zip or .tar.gz format, then execute the following command in your Command Line/Terminal:

    scp <path to your extension> <ssh server>:<path to Magenest directory>

Then log into your ssh server, go to Magenest directory and execute the following command to decompress the module:

    unzip <.zip compressed extension> 

Or

    tar -xzvf <.tar.gz compressed extension>
 

Now go to your Magento root directory, say it's named magento2, and execute the following commands:

    sudo chmod -R 755 .
    php bin/magento setup:upgrade
    php bin/magento setup:static-content:deploy
    sudo chmod -R 777 var pub

 

After running all these, your Command line/Terminal window might look like this:

 

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Finally, you need to flush the cache by either type this into the Command Line/Terminal:

    php bin/magento cache:flush

Or go to System > Cache Management and click Flush Magento Cache

 

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Now you can go to your store and check if the extension is working as expected.

 

Configuration

Set up Vtiger account

Go to https://www.vtiger.com/log-in/ to login ( if you had an existing Zoho account) or register new one

 

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Getting Vtiger Access Key

 

Access your Vtiger account and click on your profile name on the top right corner, then go to My Preferences 

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Scroll to bottom of the page, you can see the Access Key in User Advanced Options

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Filling in information

  • Username: your Vtiger username
  • Url: has the format of your_vtiger_site/webservice.php
  • Access Key: Fill in your access key
  • Turn on sync operations of your choice

 

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  • When done, hit Save Config, your configuration is ready to use.

 

Data Integration Settings

 

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To add a new mapping, click on Add button, Add New Mapping page will show up

 

  • Type: Choose table you want to map
  • Vtiger Field: Choose Vtiger Field
  • Magento Field: Choose corresponding Magento Field
  • Status: Inactive or active
  • Description: Describe your mapping

Hit Save when done, your mapping is ready for the next sync.

 

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Main Functions

  • When a new account is registered in Magento 2, Vtiger will automatically add a new record of this account in Leads, Organizations, Contacts.

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  • When a customer adds items to cart then check out, Sales Orders in Vtiger will be auto synced.

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  • When an invoice is made by admin in Magento 2, Invoice in Vtiger will be synced.

 

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  • When admin add a new product in Magento 2, Vtiger will auto sync data about that product.

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Update

 

  • When a bug fix or new feature is released, we will provide you with the module's new package.
  • All you need to do is repeating the above installing steps and uploading the package onto your store. The code will automatically override.
  • Flush the config cache. Your store and newly installed module should be working as expected.

 

Support

  • We will reply to support requests after 2 business days.
  • We will offer lifetime free update and 6 months free support for all of our paid products. Support includes answering questions related to our products, bug/error fixing to make sure our products fit well in your site exactly like our demo.
  • Support DOES NOT include other series such as customizing our products, installation and uninstallation service.

 

 

Once again, thank you for purchasing our extension. If you have any questions relating to this extension, please do not hesitate to contact us for support.

Magenest