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Once again, thank you for purchasing our extension. If you have any questions relating to this extension, please do not hesitate to contact us for support.

Magenest

I have several questions about you abandon cart email capabilities and functionalities. 
1. Are the emails responsive/adaptive for mobile and tablet?
2. If a user is logged in and abandons from cart or other page will the email be sent or must the abandonment be from the checkout whether logged in or as a guest?
3. Are there any tracking and reporting capabilities in the admin or ability to at least utilize utm parameters to track in Google Analytics?
4. Is there a section to add preview text (what show under the subject line) or doe the templates just pull the top content from the template?
5. Do the cart ids work across multiple browsers/devices? 
Example 1: I abandon on Chrome desktop and check the email on my mobile device (using Chrome browser). Once I click through the email will the products left in the cart on desktop show on the mobile device?
Example 2: I abandon on Safari desktop and check the email on my mobile device (using Chrome browser). Once I click through the email will the products left in the cart on desktop show on the mobile device?