Thank you for purchasing our extension. If you have any questions that are beyond the scope of this document, do not hesitate to leave us an email via our email address below.
Created: 08/02/2017 | By: Magenest | Support Portal: http://servicedesk.izysync.com/servicedesk/customer/portal/113
Introduction
When customers have concerns about the product and do not know any information, they are likely to either look for a vendor with detailed descriptions, or look for a different product, or contact a store owner. With Magenest's Product Questions extension for Magento is we made asking a question the easiest choice of all three, limiting your risk of losing prospective customers.
Not only asking and answering a product question becomes extremely simple, but also questions and answers may be publicly displayed on the product page, allowing customers to provide their own answers or learn from the answers of others. This extension adds a question block to the product pages, in the question form customers may leave questions about products, or store as a whole and will send email notifications to administrators on every question asked. If required, administrator may reply to the question themselves or let other customers this job, by allowing them to reply to the questions, turning questions block into some sort of a forum thread.
Hightlight Features
1. Show list question, answer -> product detail
2. Add product question, answer -> (wait admin approve)
3. Vote question (customer login ) -> query question by vote, by created at -> search question
4. Customer manage in question and answer!
4. Customer manage edit notify-send email
5. Admin manage all question and answer (edit, approve question and answer)
System Requirements
Your store should be running on Magento 2 Community Edition version 2.0.x or 2.1.x.
Configuration
Update
- When a new update is available, we will provide you with a new package containing our updated extension.
- You will have to delete the module directory and repeat the installing steps above.
- Flush the config cache. Your store and newly installed module should be working as expected.
Support
- We will reply to support requests after 2 business days.
- We will offer lifetime free update and 6 months free support for all of our paid products. Support includes answering questions related to our products, bug/error fixing to make sure our products fit well in your site exactly like our demo.
- Support DOES NOT include other series such as customizing our products, installation and uninstallation service.
Once again, thank you for purchasing our extension. If you have any questions relating to this extension, please do not hesitate to contact us for support.